CLIENT AGREEMENT

This Agreement governs the terms and conditions under which.

P.C Murray Pty Ltd (“Provider”, “Australian Nanny Agency”, “us” or “we”) provide services to another individual or company (“Client” or “you”).

OUR DETAILS:

Company Name:               P.C. Murray Pty Ltd the Phoenix Trust

Trading Company :            Australian Nanny Agency

ACN:                                      660 490 424

Registered Address:         5 Owen St Port Douglas Qld 4873

Phone Number:                +61 0437027779

Email:                                   info@australiannannyageny.com.au

1            Obligation of Services

          1.1           Australian Nanny Agency provides a placement service to interview, assess, recruit and place persons that                              provide Professional Private Household Services (“Candidate) with its customers (“Clients”).

1.2 Once we receive communication from you (client) enquiring about our services we will commence the following onboarding and processes.

 i. A 30 min free consultation to help us understand your requirements for your family.

ii. Email confirmation of the role description, the role description will be a confirmation of your requirements changes to this as we progress will require a role adjustment fee of $75.00 AUD. It is the Clients responsibility to ensure that the role description is correct and complete.

iii. To engage our services a Search fee you will be invoiced for us  to initiate searches of our data base and advertising before we send resumes to you.

1.3 Our services  include sourcing, assess, conduct due diligence checks and place with you the most suitable                   candidate for your family in doing so we;

            i. Ensure that all candidates hold necessary qualifications

ii. Professional certifications

iii. 5 years experience in their field

iiii. Hold a police criminal check (less than 1 year old)

iv. Hold CRP first aid training (less than 3 years old)

                       v. Working with children check  

                       vi. 5 references from past  employers

                       vii.  Medical Clearance (request before placement)

                       viii. Social media check

1.4  When then present resumes of candidates that have shown interest in your position.

            i. We will hold candidates for 48 hours for you to have time to consider the candidates.

ii. After 48 hours if we have not heard from you we will forward those resumes onto other clients.

iii. If within 48 hours you reply with a request to interview we will hold the candidate exclusively to you until you have had a chance to interview

                       vi. Interviews of candidates will take place at a time convenient to both parties, this will be done via video.

                       vii. We will reach out to you via email 48 hours after we have sent resume, to organise interviews

                       viii. If we have emailed you 3 times over the course of 2 weeks and we have not heard back from you we will                                    assume you no longer require our services and cease our searches for candidates.

           1.5 Communication:

                     i. We appreciate your time is precious and we will endeavour to communicate in a timely manner,

                     ii. If we have not heard back from you after 3 emails, over 2 weeks we will assume you no longer require our                                 service.

1.6 Before commencement of employment

           i.  We will provide you an employment contract to be  signed between you (client) and the candidate.

                      ii. We will perform the Services in return for payment as described in clause 1.2.

          iii. The Candidates are our contractor, and we are not responsible for paying them.

                     iv.  The client is responsible for superannuation, worker’s compensation, liability insurance &  entitlements.

                     v.  When the Candidate is using their own vehicle to provide the services  you must pay $0.95 per kilometre

                     vi. When uniforms are to worn the cost of the complete uniform and laundering is at the cost of the client.

                     vii. Live in Candidates MUST be provided with their own room, bathroom, all meals and toiletries.

                     viii. Live in candidates MUST be provided 1 month holiday a year with a return airfare to their place of                                  residence.

                     Viiii. Candidate who travel with the family, must be provided airfares, accommodation, all meals and any                                           special  seasonal clothing required for travel. E.G. Skiing gear for the snow.

                     viiii.  Client will be required to pay for any additional tools and resources.

1.7  We shall not be obliged to provide any Services which are not contained within this Agreement.

            1.8  We will use our best efforts to ensure that the Services are provided with agreed upon timeframes.

            1.9 We will be available to provide the Services from Monday to Friday between the hours of 9am to 5pm  AEST     

2.   Commencement Date, Term & Location

2.1  This Agreement commences on signing or acceptance until termination in writing or failure to contact us as set out in clause 1.5.

            2.2 The Services will be provided in person, on the phone, or online, upon agreement between the parties.

2.3  We will provide the Services at the Location/s given to us by you by way of the client registration.

         3  Commitment

3.1 You agree that the minimum commitment when engaging candidates for “Service is 6 hours a day”

           3.2 Working hours as stated in the “Contract of Service” are the responsibilities of the client to maintain.

           3.3 It is the client’s responsibility to ensure that hours of service are communicated in writing to the candidate 

           3.4 The client is to post the hours required each week clearly for the candidate to see, either in writing or by email

           3.5 Hours of overtime that are worked will be required to be paid as overtime under Australian Law.

         4.  Leave & Replacement.

             4.1  If, for whatever reason, the candidate that we place with you is unable to provide the agreed Services.

                    i.  Use our best efforts to organise a temporary replacement Candidate.

                    ii.  We will offer 1 (one) replacement candidate in this case at no charge.

                   iii. We cannot guarantee that we will be successful at finding the replacement.

        5. Payments

              5.1 Once we have placed the candidate with you, further assistance from us is $65 + GST per hour.

              5.2  Payment of Fees will via electronic funds transfer to our Australian bank account:

              5.3 All invoices are due and payable within 7 days of being issued.

              5.4 If payment of the Fees is not received by due date described in this Agreement or on the tax invoice                                           provided to you, we will:

                         i. Charge $150 + GST per month by way of liquidated damages, starting 28 days from the payment due date.

                        ii. Withhold provision of the Services, or any live advertising campaign until payment is received in full.

                        iii. Terminate the candidate  Agreement.

                        vi. Engage debt recovery and small claims at a cost to you.

           6. Your Obligations

                   6.1  You acknowledge and agree that for us to be able to provide the Services without interruption at your cost,                                 you will ensure that you:

                        i.  Co-operate with and assist us in the performance of the Services.

                        ii. Promptly reply and provide us with full and accurate information, data and explanations when requested.

                        iii. Provide feedback as to whether a candidate is suitable or otherwise within in 48 hours.

                   6.2  If we are delayed or impeded or obliged to spend additional time or incur additional expenses in the                                         performance of any of our obligations under this Agreement, by reason of your acts or omissions or failure                               to provide information or instructions or perform your obligations under this Agreement, then you shall                                   pay us any additional reasonable costs and expenses incurred.

                    6.3 You will not pay for or organise the candidates or Private Household staff Services except through us.

                    6.4  The Client agrees that they may not, in any circumstances, directly employ the candidate.

                    6.5 You agree that any violation of this condition entitles us to liquidated damages from the client, calculated                               at  the value of the Charges listed in clause 1.2.

                   6.6 Notwithstanding that, the Client may, after we have provided the services, decide to "Buy Out" from this                                    agreement to employ the Nanny directly. "Buying Out" from this Agreement on these terms will cost $2500

           7  Warranties

                      7.1  We will use reasonable care and skill in performing the Services.

                     7.2  If, in the first 14 days (Australian Candidates) 30 day (International)  of a candidate having been placed with                               you, that candidate terminates their working arrangement with you, we will find a replacement for that                                   candidate and we will not charge you for the service of finding a replacement. 

                    7.3  Our provision of the Service to find a replacement is subject to the availability of suitable candidates.

Exceptions  to the warranty

                    7.4  The arrangement is terminated for reasons beyond the candidate’s control.

                   7.5  The Client terminates the arrangement with the Candidate for reasons other than the Candidates                                              performance

                   7.6  The Clients terminates the arrangement unreasonably.

                 7.7 Except as provided in this agreement no further warranty, condition, undertaking or term, express or                                          implied,  statutory, or otherwise as to the condition, quality, performance or fitness.   

                 7.8 Services provided hereunder is given or assumed by us other than as required at law. All implied warranties                                are hereby excluded.

          8  Liability and Exclusion

                  8.1  While we will exercise our best endeavours to do so, we make no guarantees that we will be successful in                                 finding the right Candidate  for you and your family.

                  8.2 You agree that we are not liable for any damage arising out of the Candidates performance of their services                             to you.

                  8.3 Our liability for the loss or damage to your tangible property, arising out of or in connection with our                                           provision of the Services, shall be limited in accordance with clause 8.2 of this Agreement.

                  8.4 Our total liability for direct losses or damage in contract, tort, misrepresentation or otherwise arising out of                              or  in connection with this agreement, or the performance of our obligations under this agreement or the                              provision of the Services and Deliverables shall be limited to the total Fees paid (excluding GST and

expenses)  by you to us for the Services or Deliverables (as applicable) in the twelve (12) months immediately prior to the event(s) complained of. 

9              Confidentiality

                 9.1          Both parties agree not to use or disclose confidential information relating to or owned by the other,                                  received or disclosed to it by the other party during the term of this Agreement, save for use or disclosure                                required in order to perform their respective obligations under this Agreement.

                 9.2          The parties agree that information is not to be regarded as confidential and that the receiving party will                        have no obligation regarding confidentiality where that information is already in the public domain or enters                          the public domain through no fault of the receiving party.

                9.3          We will be allowed to refer to you in any publicity after performance of the Services and with your                                     permission, during the Services.

10           Intellectual Property

               10.1       You recognize and acknowledge that all Intellectual Property Rights created out of performance of this                               Agreement immediately and automatically vests with us.

               10.2       We grant you a non-exclusive, non-transferable, revocable license to use the Intellectual Property Rights                              owned by us that have been provided to you for the sole purpose of carrying out your business during the                                term of this Agreement.

11           Termination

                11.1       The Services will commence on the Commencement Date being confirmation of the details in the job                                description and will continue in force for the time that Candidate is engaged by you, subject to any extension                        or any earlier termination.

                11.2       We may terminate this Agreement immediately if you fail to pay our invoices and such sum remains                                   unpaid for fourteen (14) days after notice has been given to you that such sum has not been paid.

                 11.3   On termination of this Agreement for whatever reason, we will be entitled to payment for all Fees

                       properly incurred to the date of termination plus the Fees incurred during the notice period.

                 11.4  We may terminate this Agreement for any reason by providing you with 1 weeks’ written notice.

12           Situations or Events Outside our Reasonable Control

                12.1  There are certain situations or events which occur which are not within our reasonable control. Where one                       of these occurs, we will notify you of such an attempt to recommence performing the Services as soon as the                        situation has been resolved. In such circumstances there may be a delay (sometimes a substantial delay)                                before we can start or continue performing the Services.

13           General

               13.1  Variations to this Agreement will only be effective if in writing and signed by authorized representatives of                       both parties.

               13.2   If any provision of this Agreement is held invalid or unenforceable, such provision shall be deemed deleted                      from this Agreement and replaced by a valid and enforceable provision which so far as possible achieves the                          parties' intent in agreeing to the original provision. The remaining provisions of this Agreement shall continue in                  full force and effect.

                13.3  This Agreement shall be governed by, and construed in accordance with, the laws from time to time in force                   in Queensland. The parties submit to the non-exclusive jurisdiction of the courts of Queensland.

By signing this Agreement, the Client accepts the Agreement Summary (including the Services listed above) and the Provider’s attached terms and conditions and agrees to its obligations under this Agreement and the Provider agrees to provide the Customer with the Services.

EXECUTED as an AGREEMENT