Victoria’s childcare sector has recently faced intense scrutiny how parents are choosing other options.

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Victoria’s childcare sector has recently faced intense scrutiny. Allegations of abuse, safety lapses, and procedural flaws have shaken parent trust—leading many families, including Melbourne mum Sally, to switch from centre-based care to in‑home arrangements.


Sally’s Story: From Centre-Based Stress to Home-Based Peace

Sally used to send her 2-year-old to a suburban early learning centre three days a week. The problem? Sickness.


“Every couple of weeks, there was a cold, ear infection, tummy bug—you name it,” Sally says.
“I spent more time at doctors than preschool, and felt guilty for not keeping him at home more.”

What finally tipped the scales for Sally was the July 2025 revelation that a staff member—now charged with over 70 sex offences—had worked across 23 Victorian centres, including one her child had visited ABC+8 Al Jazeera+8 ABC+8.

She switched to a trusted nanny through our agency. Result? Fewer illnesses, a calmer routine, and restored sleep hygiene—all without slamming centres.


“I’m not anti-centre. I just wanted better peace of mind,” she explains.

What's Made Parents Like Sally Reconsider Centre Care?

1. High‑Profile Safety Failures

The arrest of 26-year-old Joshua Dale Brown, facing 73 charges including child rape and food contamination, dominated headlines The Guardian+15 The Sun+15 News.com.au+15. Over 2,600 families were notified, with around 1,200 children urged to undergo screening—though thankfully, all STI results have since returned negative Herald Sun+5  News.com.au+5  The Guardian+5.


2. Government and Regulatory Response

Victoria's premier ordered an urgent review into childcare safety, with reforms including mandatory CCTV, a dedicated worker register, and tech‑free zones in care rooms The Guardian+5The Guardian+5The Guardian+5. Federally, Education Minister Jason Clare is leading efforts to link subsidy funding to compliance and to implement a national Working With Children Check The Sun+8 News.com.au+8 News.com.au+8.

ABC reports that Victoria will strengthen its Working With Children Check from August 2025, allowing wider grounds for revocation ABC.



3. Ongoing Screening and Oversight Issues

Screening flaws are under intense examination: 510 "red flags" on checks were reported since 2021, mainly in Victoria Herald Sun. There’s no national database—meaning educators can slip through state boundaries undetected.


Why In‑Home Care Is Rising in Popularity

Lower Illness Spread

With just one caregiver, children are less exposed to contagious infections common in larger groups.

Greater Trust & Control

Parents now vet a known individual—often their child’s mindset matures faster at home.

Stable Routine & Environment

Home life means no new faces every term. Familiarity breeds calm and confidence.

Professional Support & Flexibility

Qualified carers, including nurses or experienced nanny educators, offer tailored care with flexible hours.


The Data Speaks

Australia’s 2020 In‑Home Care (IHC) evaluation showed that tailored in‑home services support vulnerable families effectively—though availability lags behind demand Australian Institute of Family Studies.

Meanwhile, as high‑profile safety incidents hit the media, demand for alternatives—like nanny-led care or IHC—has surged.

Feature Centre-Based Care In‑Home Care
Safety Oversight Licensing, inspections, CCTV soon mandated Personal vetting, WWCC, agency checks
Infection Risk Higher—large groups Lower—single caregiver
Costs & Subsidies Child Care Subsidy applies In-home subsidy available, may be less than centre fees
Socialisation Peer interaction daily Custom groups or playdates
Flexibility Fixed hours, limited extra-care Tailored to parent routines

Taking a Balanced View

We don’t fault quality centres—they still offer early education, social development, and shared community. But the latest breaches have triggered a decline in parent confidence.


As Premier Allan said, the reforms aren’t designed to shame centres:

“We’re strengthening oversight to restore trust”—including CCTV, worker registration, and device bans"

Expert View: Market Craving Personalised Care

Our agency reports a rising trend: families cost-conscious, sceptical of health risks, and seeking deeper personal alignment between caregivers and routines.

Emerging trends (like those spotted by Go Au Pair’s US data) echo this: parents want connection, trust, flexibility. Australia’s market is shifting accordingly.


What Should Parents Do Now?

  1. Know your centre’s policies: Ask about staff vetting, device rules, CCTV, emergency protocols, and incident reports.
  2. Vet the caregiver: If exploring in‑home care, check WWCC status, interview them, check references, and preferably engage through a trusted agency.
  3. Tailor to your child’s needs: Are frequent bugs a red flag? Does your family need flexible hours? A single-carer setup might suit better.
  4. Stay updated: Victoria’s reforms hit by Sept 26  2025 and August for WWCC changes—watch for more updates ABC.

Final Word from Us

Sally didn’t hate centre care—she just wanted reassurance and fewer sick days. Her story is proof that, in today’s childcare climate, many parents are choosing peace of mind over tradition.

As an expert nanny agency, we offer both: access to trusted in‑home care that values safety, health, and developmental richness—all without discrediting quality centre care.


Ready to Switch?

If you're looking to compare centre and in‑home options, or explore flexible childcare that truly fits your family—reach out. We’ll guide you through vetted, certified options.


Read More

FAQs Frequently asked Questions

  • What’s the difference between in-home care and family day care?

    In-home care is provided by a nanny or carer who comes to your house and cares for your children one-on-one. Family day care takes place in the educator’s home and often involves small groups of unrelated children.

  • Can I get government rebates for in-home care?

    Yes. Some families are eligible for the In Home Care subsidy through Services Australia, especially if they meet criteria like non-standard work hours, complex needs, or living in remote areas.

  • What questions should I ask when hiring a nanny?

    Ask about their experience with children your child’s age, qualifications (like First Aid or WWCC), references, discipline approach, and what a typical day would look like.



  • How do I know my in-home carer is safe and qualified?

    Choose carers who have a valid Working With Children Check, police clearance, First Aid certificate, and verified references. Using an agency helps ensure these are in place.



  • What are signs my child isn’t coping well in centre care?

    Some signs include constant illness, separation anxiety that doesn’t improve, sleep disruptions, and changes in behaviour. Every child is different, but ongoing stress may be a red flag.

  • How flexible is in-home nanny care?

    In-home care is highly flexible. You can arrange early starts, overnight shifts, part-time, or full-time arrangements depending on your family’s needs — far beyond standard daycare hours.

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